IP Centrex

IP Centrex

Print Media Solution Sheet

Description

IP Centrex is driving a compelling value proposition offering many benefits over traditional PBX and Centrex services. Business customers are attracted to extensive PBX-like call features, broad support of both legacy and IP devices, and self-management of their VPN configuration and features through web-based GUIs. CIOs are attracted to the capital and ongoing cost savings associated with outsourcing their IP-based voice services to a trusted service provider. Meanwhile, service providers are drawn to the cost-efficiencies of an IP infrastructure, differentiated features and functionality, and easy application deployment.

RadiSys Convedia Media Servers support a broad range of IP Centrex media processing capabilities with carrier-class scalability and reliability. Convedia Media Servers, under the control of an IP Centrex application server, support a full range of VoIP media processing requirements for robust IP-based Centrex solutions. In addition, RadiSys SIP/VoiceXML and SIP/MSML script processing capabilities support complex IVR dialogs applicable to many IP Centrex features.

RadiSys Convedia’s integrated media processing features provide a cornerstone to carrier scale IP Centrex deployments including:

  • Flexible control interface options including SIP netann, SIP/MSML, SIP/VoiceXML, MGCP, or H.248.
  • Customizable, multi-language announcements
  • Dynamically generated announcements (e.g. date or account balance)
  • DTMF tone detection and generation (either inband or using RFC 2833)
  • Digit collection for IVR control of IP Centrex features and capabilities
  • Audio conference bridging and mixing
  • Audio recording and playback
  • Transcoding between different codec formats
  • Video bridging, mixing, and streaming (for growth into future video-enabled IP Centrex features)
  • Embedded fax Server support
  • Automatic speech recognition (ASR) – to receive spoken commands rather then digit selections
  • Text-to-speech (TTS) – to speak a text string, rather then playing a pre-recorded prompt or announcement.

IP Centrex solutions offer complete interoperability between users with TDM access or IP access. This allows a seamless migration for existing TDM-based Centrex customers and locations to a cost-effective, feature rich VoIP solution. Through capital cost savings, operation cost savings, and customer self-help features, IP Centrex offers an economical, feature-rich alternative to today’s PSTN-based Centrex offerings.

IP Centrex Downloads

More Information

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Network Architectures

Videos

  • Hosted Conferencing Services

    Hear how VoIP technology and Open System Architectures can together deliver new configuration capabilities while reducing capital expenditures.

  • IP Media Server Defined

    Ray Adensamer explains the critical role of media processing in delivering real-time services such as color ring-back tones, audio conferencing, unified messaging and many others.

  • Role Of IP Media Servers In IMS Architecture

    Learn about the challenges of traditional telecommunication service delivery platforms, the concept of service platform decomposition in next-generation networks, and the benefits of common audio/video IP media servers in IMS.