Unified Messaging

Messaging is a fundamental requirement in moder–day communications. Traditional voicemail services are rapidly evolving into unified messaging capabilities that integrate voice, fax, and video messages. RadiSys Convedia media servers deliver benefits for messaging service providers, as well as voicemail and messaging solution vendors, by supporting real–time recording and playback of audio.

RadiSys‘ Convedia Media Servers deployed in a next–generation wireless and wireline architecture provide the media processing muscle necessary for a cost- effective unified messaging solution. By integrating voice messages with e–mail and fax into a single, uniform, IP–based packet infrastructure, a next–generation solution drastically reduces the cost and complexity of a circuit–based networking technology. And with the unification of multiple message formats, new features and capabilities become possible–such as a single mailbox for both wireline and wireless access, browser–based interfaces to manage all message types (including voice), presence–enabled instant messaging, integrated video messaging, and speech portals that can read e–mails over a phone.

RadiSys is a leading supplier of IP media processing platforms for the messaging industry. From the links found on this page, you can learn more about how RadiSys can support audio/video message record and playback, IVR functionality for messaging application feature control, as well as integrated speech server capabilities for converting a voicemail message to text, or reading a text message over a phone. In addition, our embedded fax server capabilities allows RadiSys to support fax messaging, along with our audio and video messaging features.

More Information on Unified Messaging

  • Messaging

    Messaging is a fundamental requirement in modern-day communications. RadiSys Convedia Media Servers deliver extensive audio, fax, and video media processing capabilities inherent in next-generation unified communication solutions.

  • IVR/VRU

    Interactive Voice Response (IVR) / Voice Response Unit (VRU) capabilities are inherent in many enhanced service applications. RadiSys Convedia media servers offer feature-rich IVR/VRU media processing as a shared resource available to multiple applications in a VoIP or IMS architecture.

  • Speech Enabled

    Speech enabled solutions allow users to control applications or access information using speech. RadiSys Convedia Media Servers support automatic speech recognition (ASR) and text-to-speech (TTS) capabilities for scalable network-based speech processing applications.

  • Video Mail

    Video conferencing is a powerful communications tool in the modern business world. The ability to share important business discussions with body language and facial expressions delivers enormous benefits compared to any other conferencing medium.

  • Fax Handling

    Fax communications continues to be an important media used in business communications. In particular, many legal transactions and processes continue to have strong dependencies on reliable fax communications. Fax technology was originally designed for transmission across dedicated circuits in legacy PSTN networks. While the movement towards VoIP technology introduces many cost and operational benefits for voice and video media, the periodic packet loss experienced in some IP networks can sometimes be problematic with fax transmissions.

More Information

To learn more about communications solutions from RadiSys, read these White Papers.

Network Architectures

Videos

  • Hosted Conferencing Services

    Hear how VoIP technology and Open System Architectures can together deliver new configuration capabilities while reducing capital expenditures.

  • IP Media Server Defined

    Ray Adensamer explains the critical role of media processing in delivering real-time services such as color ring-back tones, audio conferencing, unified messaging and many others.

  • Role Of IP Media Servers In IMS Architecture

    Learn about the challenges of traditional telecommunication service delivery platforms, the concept of service platform decomposition in next-generation networks, and the benefits of common audio/video IP media servers in IMS.